Online Services

When you visit a NHS or social care service, information about you and the care you receive is recorded and stored in a health and care record.

This is so the people who are caring for you can make the best decisions about your care.

The information in your records can include your:

• name, age and address
• health conditions
• treatments and medicines
• allergies and past reactions to medicines
• tests, scans and X-ray results
• specialist care, such as maternity or mental health
• lifestyle information, such as whether you smoke or drink
• hospital admission and discharge information

You can register for access to your GP record by logging into your account using the NHS app or NHS website.

First, you need to register for online services and provide proof of who you are.

The registration details for your new Patient Online account will then be emailed to you with a list of providers.
NHS or Evergreen Life Apps are recommended.

Once you have full access, you can:

• order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.
• book appointments – search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments.
• view your health record – securely access your GP health record, to see information like your allergies and your current and past medicines. If your GP has given you access to your detailed medical record, you can also see information such as test results and details of your consultations.
• get your NHS COVID Pass – view and download your COVID Pass for travel abroad.
• register your organ donation decision – choose to donate some or all of your organs and check your registered decision.

For further information or assistance with your online access please email our Online Access Team at 3whealth.patientaccess@nhs.net

N.B The practice has the right to remove online access to services for anyone that doesn’t use them responsibly.