Failure to attend an appointment

We aim to provide all our patients with the best possible service and to achieve this we need your cooperation.
If you are unable to keep your appointment, please make every effort to cancel it well in advance so that it may be offered to someone else. Non-attendance and cancellations at short notice without a valid reason deprives other patients of essential medical services.

Appointments are often wasted as people do not attend. These appointments could have been used by other patients. Last week , 17th – 21st July 2023, 26 patients failed to attend their appointment at either Whitchurch, Wing or Winslow.

LATE FOR YOUR APPOINTMENT?
A common reason for GPs running late is that some patients do not attend on time. Please note, you may not be seen if you are more than 10 minutes late for your appointment. If you are late for your appointment you may have to wait until the end of surgery to be seen. This is to ensure we run our appointments on time.